What is Zoom?

Zoom is a unified communications platform that provides video meetings, team chat, VoIP phone, webinars, whiteboard, contact center, and event management tools. It is designed to modernize workflows and enable seamless collaboration across hybrid teams. The platform integrates AI capabilities to summarize meetings, automate tasks, and enhance productivity.

How to use Zoom?

Users can sign up for a free Zoom account, download the desktop or mobile app, and start or join meetings instantly. The platform offers a web portal for scheduling, managing recordings, and configuring settings. Teams can use Zoom Chat for persistent messaging, Zoom Phone for cloud telephony, and Zoom Rooms for conference room integration. AI features like AI Companion and My Notes are available to automatically capture meeting summaries and action items.

Core features of Zoom

High-definition video and audio meetings with screen sharing and virtual backgrounds
Persistent team chat with AI-powered summaries, smart replies, and task automation
Cloud-based VoIP phone system with global coverage and enterprise-grade reliability
AI Companion for meeting summaries, action items, and cross-platform note-taking
Zoom Rooms for transforming physical spaces into collaborative video conference rooms
Contact center, webinars, events, and whiteboard for customer engagement and collaboration