What is Webapi.ai?

Webapi.ai is a platform for building AI-powered customer support agents. It uses the latest GenAI to engage with leads, answer questions about your business, record customer data, and connect to any API of your choice. The platform allows you to create dialogue scenarios, integrate with your systems, and deploy across multiple channels.

How to use Webapi.ai?

To use Webapi.ai, sign in and start a free trial. Add domain knowledge by writing instructions or uploading documents (website pages, PDFs, etc.). Create dialogue scenarios to train the AI on multi-step conversations. Integrate your APIs for actions like bookings or order management. Connect your chatbot to channels like website, WhatsApp, or Telegram. Optionally, connect your own AI pipeline for advanced customization.

Core features of Webapi.ai

Custom Domain Knowledge: Write free-form instructions, FAQs, and business info.
Document Upload: Add multiple document types (website pages, PDFs, CSV, etc.) for AI to search.
Dialogue Scenarios: Create sample dialogs to teach multi-step conversations and actions.
API Integration: Connect your systems via APIs, with built-in integrations for Pabbly, Zapier, Zendesk, Calendly.
Multi-Channel Support: Deploy on Website, Instagram, Facebook Messenger, WhatsApp, Telegram, Twilio SMS.
Own AI Pipeline: Connect your own AI pipeline to access all features.
Analytics & Reports: Track performance with built-in analytics.