What is WADeck?

WADeck is an AI-powered CRM for WhatsApp and Telegram, designed for teams to manage customer conversations in a shared inbox. It combines multi-channel support, lead management, sales automation, and AI translation into one tool. Built by the team behind WAPlus CRM, it helps businesses streamline customer communication and improve team efficiency.

How to use WADeck?

Start by signing up for a free plan (no credit card required). Connect your WhatsApp and Telegram accounts to the platform. Set up conversation routing rules (e.g., weighted split, workload, priority) to assign conversations to teammates. Use the shared inbox to manage all messages, leverage AI translation for multilingual chats, and schedule follow-ups or send broadcasts for campaigns.

Core features of WADeck

Shared team inbox for WhatsApp and Telegram
Conversation routing with weighted split, workload, priority, or team assignment
AI translation for incoming and outgoing messages
Scheduled messages and auto replies
Lead management and sales pipeline tracking
Broadcast campaigns with control
Team collaboration with multiple accounts per teammate