Klaviyo
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Introduction
Klaviyo is an AI-powered B2C CRM platform for personalized email, SMS, and customer service.
Listed on
July 22, 2026
What is Klaviyo?
Klaviyo is a B2C CRM platform that unifies marketing, service, and analytics in a single system. It leverages AI to help businesses create personalized omnichannel experiences across email, SMS, WhatsApp, and more. The platform is designed for retail, ecommerce, restaurant, and wellness brands to drive customer engagement and revenue.
How to use Klaviyo?
- Sign up for a free account on the Klaviyo website. Connect your data sources and integrate with 350+ apps. Use the drag-and-drop editor and AI-powered tools to create email and SMS campaigns. Set up automated flows and use analytics to track performance and optimize.
Core features of Klaviyo
- AI-powered personalization and predictive analytics
- Omnichannel marketing (email, SMS, WhatsApp, mobile app)
- Customer segmentation and data platform
- Marketing automation and flow builder
- Customer service and helpdesk tools
- 350+ app integrations and API access
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