Deloitte
🇺🇸United States
05.0
Optlo
Trending
5|0 reviews|0 favorites
Introduction
AI customer support software with a bring-your-own-AI model, letting you connect your own AI provider and avoid markups.
Listed on
August 26, 2026
What is Optlo?
Optlo is an AI customer support platform that lets businesses build and deploy AI support agents using their own AI provider accounts. It provides workflow automation, knowledge base integration, and a shared inbox, while allowing full control over models and costs. The platform emphasizes transparency by avoiding bundled AI markups, so you pay your AI provider directly and only pay Optlo for the support infrastructure.
How to use Optlo?
- To use Optlo, first connect your own AI account (e.g., OpenAI, Anthropic, Gemini) and select your preferred model. Then train your agent by uploading website content, help docs, and knowledge base articles. Build custom workflows using a visual editor to control responses, actions, and escalations. Finally, deploy the agent on your website via a Messenger widget and monitor performance, refining workflows and models as needed.
Core features of Optlo
- Bring your own AI (BYO AI) with no markups
- Visual workflow builder for custom conversation flows
- Knowledge base training from website, docs, and custom answers
- Human handoff with full chat history and smart escalation
- Shared inbox for chat and email across channels
- Model freedom to mix and match providers (OpenAI, Anthropic, Gemini)
- Secure global edge deployment across 300+ locations
User reviews
5.0
/ 50 reviews
5 stars
0
4 stars
0
3 stars
0
2 stars
0
1 stars
0
No reviews yet. Be the first to write one.
Similar products
Optlo Embed
Add a website badge to show your product on Hootool—help others find the right AI tool for their problem. Easy to place on your homepage or footer.