What is InsertChat?

InsertChat is an AI-powered customer assistant platform that helps businesses deploy a smart helper on their website and phone. It answers customer questions, books meetings, saves leads, and provides voice and phone agent capabilities. The platform supports 58 languages and can be fully white-labeled to match a business's brand.

How to use InsertChat?

  • To get started, paste your website address into InsertChat. The AI reads all your pages and learns your products, prices, and policies automatically. Once set up, a chat helper appears on your site, ready to answer real questions. You can also connect additional sources like documents, videos, and FAQs, and configure voice and phone agents.

Core features of InsertChat

  • AI chat assistant for websites with source citations
  • Voice and phone agent with real phone numbers
  • Knowledge base from websites, documents, videos, and FAQs
  • White-label branding with custom domain and email
  • Human handoff with shared inbox (Gmail, Outlook, WhatsApp)
  • Analytics dashboards and monthly PDF reports
  • Integrations with Shopify, WooCommerce, Zendesk, HubSpot, Zapier
  • REST API, webhooks, and MCP server support

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