Infomaniak Network SA
🇨🇭Switzerland
15.0
Stylo
5|0 reviews|0 favorites
Introduction
Stylo is a Zendesk AI assistant that helps agents draft responses, translate, and summarize calls directly in tickets.
Listed on
July 23, 2026
What is Stylo?
Stylo is a suite of AI-powered apps designed for Zendesk. It includes Stylo Assist, which drafts responses in the agent's brand voice, Stylo Sentiment Scores for ticket sentiment analysis, Stylo Voice AI for call summarization, and Stylo Scribe for knowledge base article creation. The product aims to automate repetitive support tasks and improve efficiency.
How to use Stylo?
- To use Stylo, you add the app to your Zendesk instance from the Zendesk marketplace. Once installed, Stylo Assist appears inside each ticket, where it reads the customer problem, finds a solution, and generates a reply that agents can paste. Additional apps like Sentiment Scores and Voice AI can be enabled from the app suite, and you can configure integrations like Shopify to enhance responses.
Core features of Stylo
- Draft responses that match your brand voice
- Integrations like Shopify for context-aware replies
- Translate, score, and summarize calls with Stylo Voice and Scores
- Build knowledge base with Scribe and Scorecard
- Free monthly Help Center report for AI readiness
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