Invent | AI Customer Support Agents for any channel

Invent | AI Customer Support Agents for any channel

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Introduction
Invent lets you create, launch, and manage smart AI assistants for seamless customer engagement.
Listed on
July 27, 2026

What is Invent | AI Customer Support Agents for any channel?

Invent is a conversational AI platform that enables businesses to create, launch, and manage AI assistants for customer service and sales. These assistants operate across multiple channels like WhatsApp, Instagram, and web chat, with unified inbox management and seamless human handoff. The platform includes features like long-term memory, multilingual support, and automated actions.

How to use Invent | AI Customer Support Agents for any channel?

  • To use Invent, you start by creating an AI assistant and connecting your knowledge base (files, website, or pasted text). Then, configure channels like WhatsApp or web widget, and set up actions in plain English (e.g., 'Use after payment is verified'). You can rehearse conversations in the Playground before going live, and manage all interactions from a unified inbox.

Core features of Invent | AI Customer Support Agents for any channel

  • Unified inbox for all channels
  • AI-powered responses with long-term memory
  • Multilingual support (100+ languages)
  • Seamless human handoff with context
  • Automated actions (bookings, payments, CRM updates)
  • Broadcast Studio for targeted messaging
  • Voice agents and document understanding
  • Integrations with 300+ ready-made actions

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