What is TalkbackAI?

TalkbackAI is an AI-powered Chrome extension and online service designed to help businesses manage customer reviews efficiently. It generates intelligent, brand-aligned responses to reviews across platforms like Google, Yelp, and TripAdvisor, saving time and improving online reputation. The tool offers customizable brand voice settings, multi-platform support, and analytics to track performance.

How to use TalkbackAI?

Install the Chrome extension, set up your brand voice and preferences, click the TalkbackAI button when viewing a review, choose from multiple AI-generated responses, and customize and post your response. You can also use the online version without installing the extension.

Core features of TalkbackAI

Brand Voice Setup: Define tone and style using real-life examples and custom instructions
AI Response Generation: Generate multiple unique, personalized, and SEO-optimized responses with one click
Multi-Platform Support: Respond to reviews across Google, Yelp, TripAdvisor, and other major platforms
Analytics & Insights: Track response performance, analyze sentiment trends, and get actionable insights
Credit-based pricing: Buy credits once and use them anytime, with no monthly fees