What is Snoooz?

Snoooz is an AI email automation platform designed for teams and shared inboxes. It reads incoming emails, drafts and sends replies based on your knowledge base, routes conversations to the right people, and escalates issues that need human attention. It integrates with Gmail, Outlook, and any IMAP/SMTP mailbox, and can connect to CRMs, helpdesks, and e-commerce platforms.

How to use Snoooz?

To use Snoooz, start by connecting your email inboxes (Gmail, Outlook, or IMAP/SMTP). Then train Snoooz on your knowledge base by uploading FAQs, help center articles, policies, and past replies. Begin in review mode where Snoooz drafts replies for your approval, then switch on autopilot to let it send, route, and follow up automatically while escalating unusual or sensitive emails to your team.

Core features of Snoooz

AI Email Assistant trained on your content and tuned to your voice
Email Auto-Responder that sends human-like replies tailored to each sender
Email Filtering to automatically sort, label, and route emails
Email Automation for replies, escalations, workflows, and handoffs
Draft-first or auto-send modes with full control
Integrations with Gmail, Outlook, IMAP/SMTP, CRMs, helpdesks, and e-commerce platforms
MCP Server to connect Snoooz to AI assistants like ChatGPT and Claude
Security and compliance: SOC 2, ISO 27001, GDPR, HIPAA, CASA Tier 2