Salesforce

Salesforce

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Introduction
Salesforce is the #1 AI CRM, helping companies become Agentic Enterprises where humans and agents drive success together.
Listed on
July 22, 2026

What is Salesforce?

Salesforce is the #1 AI CRM, providing a unified platform of AI, data, and Customer 360 to help companies become Agentic Enterprises. It enables businesses to connect with customers through sales, service, marketing, commerce, analytics, and more. The platform leverages artificial intelligence to automate processes and deliver personalized experiences across every channel.

How to use Salesforce?

  • To get started with Salesforce, sign up for a free trial or choose a plan that fits your business needs. Then, set up your account by importing customer data and configuring your sales, service, or marketing processes. Use the intuitive interface to manage leads, track opportunities, automate workflows, and leverage AI agents to enhance productivity. Explore the extensive library of training resources and community support to maximize your use of the platform.

Core features of Salesforce

  • AI-powered sales force automation to boost pipeline and revenue
  • Customer service management with AI agents to reduce costs
  • Marketing automation for personalized customer communications
  • Commerce solutions for B2C and B2B with AI-driven search
  • Analytics and data visualization with Tableau and CRM Analytics
  • Unified data platform (Data 360) to connect and act on all data
  • Slack integration for team collaboration and agentic workflows

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