What is Unbabel?

Unbabel is a next-generation Language Operations (LangOps) Platform that provides an all-in-one solution for global translations. It combines always-on AI with optional human review to deliver translations that meet business needs for cost, speed, and quality. The platform offers real-time quality reporting, customization, transparency, and control, empowering businesses to thrive across cultures and geographies.

How to use Unbabel?

To use Unbabel, businesses integrate it with their existing CRM, CMS, or marketing automation systems via native integrations or API. They can then submit text or files, organize them into projects, and collaborate in a unified workspace. The platform automatically translates content, with AI quality estimation flagging items that may need human review, which can be handled by Unbabel's community of editors. Users can monitor progress, quality, timelines, and costs through transparent reporting dashboards.

Core features of Unbabel

AI Quality Estimation: Predicts translation quality and flags content for human review.
Optimized Machine Translation: Leverages multiple MT models and entity technology for brand-consistent translations.
Human Editor Community: Global network of editors refines lower-scoring translations.
Pipeline Manager: Customizable workflows for speed, quality, and cost.
Quality Reporting: Real-time analytics on translation quality.
Usage Reporting: Transparent reports on translation usage patterns.
Integrations: Native integrations with Salesforce, Zendesk, Intercom, and more.
LangOps-as-a-Service: Expert management and optimization of translation operations.