incident.io

incident.io

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Introduction
incident.io is a software reliability platform unifying on-call, agentic root cause analysis, incident response, and status pages – helping teams resolve issues faster.
Listed on
August 25, 2026

What is incident.io?

incident.io is a software reliability platform that unifies on-call management, agentic root cause analysis, incident response, and status pages. It is powered by Nexus, a living model of your production environment that learns from incidents, systems, and team knowledge. The platform is designed to help teams investigate, respond to, and prevent incidents more efficiently.

How to use incident.io?

  • Teams can start with a free trial or demo, then integrate incident.io with Slack or Microsoft Teams. On-call routing automatically alerts the right person, investigations begin with agentic root cause analysis, and response workflows are managed directly from chat. Status pages keep customers informed throughout the incident lifecycle.

Core features of incident.io

  • On-call management with AI-powered alert routing and escalation
  • Agentic root cause analysis with structured hypotheses
  • Incident response from Slack and Microsoft Teams
  • Automated status pages for customer communication
  • Integrations with telemetry, logs, metrics, and runbooks
  • Policies, insights, and workflows for reliability governance
  • Nexus production intelligence model that learns from incidents

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