What is Gpt-Realtime-2?

Gpt-Realtime-2 is a platform for building and deploying live AI voice agents. It enables software to treat speech as a live command channel, combining audio understanding, reasoning, transcripts, translations, and tool actions. The product is designed for support calls, scheduling, sales qualification, meeting capture, tutoring, and multilingual service.

How to use Gpt-Realtime-2?

To use Gpt-Realtime-2, you define the call scenario (caller goal, language needs, tools, safety boundaries), connect data and actions (calendars, records, search, ticketing), run the live session where the agent listens, streams transcripts, reasons, invokes tools, and responds with natural audio, then review transcripts and outcomes to refine prompts and rules.

Core features of Gpt-Realtime-2

Call Flow Intelligence: follows changing requests, remembers earlier turns, asks clarifying questions, and moves calls toward useful outcomes.
Action-Aware Speech: runs tool calls during conversation and narrates progress with short natural updates.
Speech Across Languages: supports voice experiences with transcripts and translations that keep pace with natural speakers and domain vocabulary.
Delivery That Fits the Moment: adapts tone (concise, patient, warm, precise) based on context.
128K Session Memory: maintains long conversation context.
Live Voice Turn-Taking: handles interruptions and natural turn-taking.
Tool Connected: integrates with external systems for actions like booking, account lookup, and ticketing.