What is Ambient?

Ambient is a platform that acts as a shared brain for organizations, aggregating context from meetings, chats, emails, and documents. It organizes this information around accounts and initiatives, providing a unified record that AI assistants and team members can query. The product emphasizes security, privacy, and human oversight, with features like access controls and data retention policies.

How to use Ambient?

To use Ambient, teams connect their existing tools (CRM, project management, chat, email, calendars) to the platform. Ambient automatically ingests and organizes context into living records per client or initiative. Users can then query these records through AI assistants like Claude, ChatGPT, or Gemini, or use Ambient's own interface for daily briefings and reporting. The system is designed to work within existing workflows, requiring minimal change.

Core features of Ambient

Context engineering agent that maps meetings, chats, emails, and more to accounts and initiatives
Integration with CRM, project tools, chat, and calendar systems (e.g., Salesforce, Slack, Gmail, Zoom)
Queryable customer records via AI assistants (Claude, ChatGPT, Cowork, Gemini)
Enterprise-grade encryption, SOC 2 Type II certification, GDPR and CCPA alignment
Configurable data retention periods and private-by-default settings
Human-in-the-loop oversight for AI actions
Daily Briefing feature for executive preparation